Chubb is an NSI Gold approved company.

An NSI approved company must meet all relevant British and European Standards for technical performance.

The National Security Inspectorate (NSI) is an independent, not-for-profit approvals body providing inspection services for the security and fire industries.

how will the nsi help me?

Customer Protection

NSI protects customers by insisting on the highest standards and operating the toughest inspection regime. As an NSI Gold approved company, Chubb are inspected regularly by NSI inspectors to prove their ongoing competence.

Why the Police, Fire Service, Insurers and many other organisations trust companies like Chubb to do the job properly:

• quality delivery - highest performance standards in the UK, inspected by toughest inspection regime
• security vetting - security staff are strictly vetted
• training - high level of staff training and supervision
• maintenance and callout - companies have to deliver quality service/maintenance (24/7 4-hour response)
• police response - NSI approved security systems companies are authorised to install Police-calling systems and NSI companies operate the most efficient Police-calling processes and networks in the UK
• fire service response - NSI approved fire companies meet both the new requirements of the Fire Service for the installation of alarm monitoring systems and the new CFOA Policy, requiring all automated Fire Brigade calling alarms to be designed, installed, commisioned and maintained by Third Party Certificated companies
• false alarms - NSI approved companies are required to design systems to minimise false alarms
• deterrence - anecdotal surveys show a high criminal awareness and avoidance of premises protected by NSI approved companies
• customer care - NSI offers an independent technical arbitration service

What is an Approval Status?

The NSI recognise companies with an appropriate level of approval, taking into account they are all at different stages of development.

The Gold schemes are the most esteemed and provide a target for ambitious companies to achieve, whilst Silver is designed for smaller companies usually at an early stage in their development.

Bronze is an entry-level scheme for NSI Guarding companies who must achieve Silver status within a specific timescale.

How do you achieve Gold Status?

NSI Gold companies must comply with the following requirements::             

• meet the toughest entry standards and due diligence on application and ongoing inspection
• are subject to comprehensive ‘Repute of Management’ checks
• meet all relevant British and European Standards for technical performance
• meet the industry-specific ISO 9000 Quality Management System
• have received 10 year security vetting for staff (security companies)
• must train staff to industry best-practice standards
• are fully insured to protect customer interests and staff
• are inspected every six months by professional auditors including a sample of customers’ sites
• operate formal, inspected internal procedures and audit processes to give greater customer assurance
• have a long term track record of performance and evidence of reliability and stability
• provide excellence in business efficiency and customer care
• offer a high level of insurance specification and preferment

Chubb meet and exceed all of these requirements and were granted NSI Gold approval status in April 2004.

Maintainting a professional service

The NSI believe that every customer in the UK, from the largest multi-national company to the individual householder, is entitled to receive a professional service from security and fire companies which have proved their competence, time and time again. They may not always offer the cheapest solutions, but they are invariably the best.

Further information and advice?

CLICK HERE TO VISIT THE 'NATIONAL SECURITY INSPECTORATE (NSI) WEBSITE'
CLICK HERE TO 'FIND YOUR NEAREST BRANCH OF CHUBB ELECTRONIC SECURITY'